Return & Refund Policy
Effective Date: 15-December-2020
At B2BDataz, we are committed to providing high-quality leads and services. This Return & Refund Policy outlines the conditions under which you may request a refund or replacement.
1. Digital Products / Leads
All leads and digital products are delivered electronically. Due to the nature of digital products, all sales are final once the leads are delivered.
2. Refund Eligibility
Refunds may be considered in the following cases:
- Leads provided are invalid, outdated, or unreachable, verified by our support team.
- Technical issues prevent delivery, and the issue cannot be resolved promptly.
Note: Requests must be made within [X] days of delivery with supporting evidence.
3. Replacement Policy
If a lead is found to be invalid, we will replace it with a verified lead of similar quality at no additional cost.
4. How to Request a Refund or Replacement
To request a refund or replacement:
- Contact our support team at [Email / Phone].
- Provide your order details and supporting evidence.
- Our team will review your request and respond within [X] business days.
5. Non-Refundable Cases
- Leads that are unused, unverified by our system, or purchased in good faith.
- Customer error (e.g., wrong specifications selected).
- Any refunds requested after the stated timeframe.
6. Changes to This Policy
We may update this policy periodically. All changes will be posted here with the updated effective date.
7. Contact Us
For questions or assistance, reach us at:
Email: b2bdataz@gmail.com